1. Our commitment

The Khanh Hoa Economic Zone Management Board (hereinafter referred to as "we") is committed to protecting the privacy and personal information of users when accessing and using this website. This privacy policy describes how we collect, use, store, and protect your information.

2. Information we collect

2.1. Information provided voluntarily

When you use the services on this website, we may collect:

• • Contact information: Full name, email, phone number (when you submit the contact form or sign up for newsletters)
• • Business information: Company name, business registration number (when submitting administrative documents)
• • Discussion topics: Your questions, suggestions, and feedback.

2.2. Information collected automatically

• • Access logs: IP address, browser type, access time, page viewed.
• • Cookies: Information stored on your device to improve the user experience.
• • Technical data: Operating system, screen resolution, browser language

3. Purpose of using the information

We use your information for the following purposes:

• •Handling requests, applications, and administrative procedures.
• •Responding to your questions and feedback.
• •Receive notifications and news related to the Management Board's activities (if you register).
• •Improve the quality of website services and content.
• •Access statistics and user behavior analysis are used to optimize the user experience.
• •Comply with legal obligations and requirements of competent authorities.

4. Storage time

Your information is stored in accordance with legal regulations:

• • Administrative procedure records: Permanently archived in accordance with Decree 30/2020/ND-CP
• • Feedback/Suggestion Form: Valid for 24 months from the date of receipt.
• • Access logs valid for 12 months (according to Decree 53/2022/ND-CP)
• • Cookies: From the time they are created until they are deleted or expire (usually 12 months)

5. Sharing information

We are committed to NOT selling, renting, or exchanging your personal information with third parties for commercial purposes.

Your information will only be shared in the following cases:

• •With competent state authorities when there is a legitimate request.
• •With a technical service provider (hosting, email) under a strict confidentiality agreement.
• •With your explicit consent
• •To protect our rights, property, and safety, or that of the public.

6. Information security

We employ technical and organizational measures to protect your information:

7. Your rights

According to Decree 13/2023/ND-CP, you have the following rights:

To exercise these rights, please contact:
Email: bqlkktkcn@khanhhoa.gov.vn
Phone: 02583.560.494

8. Cookies and tracking technology

This website uses cookies to improve the user experience. You can manage cookies through your browser settings.

The types of cookies we use:

• • Cookies are necessary to ensure the website functions properly (it cannot be shut down).
• • Functional cookies: Remember your preferences (language, font)
• • Statistical cookies: Collect anonymous data about how you use the website.

9. Links to third-party websites

This website may contain links to third-party websites. We are not responsible for the privacy policies and content of those websites. You should read their privacy policies before providing any information.

10. Policy changes

We reserve the right to update this privacy policy from time to time to reflect changes in law or operating practices. Any changes will be posted on this page with the new effective date.

Current version: 1.0 | Update date: 01/01/2025

11. Contact

If you have any questions about this privacy policy, please contact us: